As meaningful and worthwhile as programs for babies and toddlers are, many libraries, including the Little Rock Library, fail to document their success. “Measurable factors include attendance, circulation, and survey responses. Other evidence of the program’s results may be anecdotal in nature, including positive comments from participants, letters from the public and interest from the news media or other libraries. This evidence should be gathered and documented in reports and files that can be produced to justify the program. Weaknesses as well as the strengths should be evaluated to come up with possible solutions to problems. Questionnaires filled out by program participants are a good way to gather information directly from those being served.”[i]
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